Business Office Skills Specialist (B.O.S.S.)

This program introduces students to the essential business skills needed to be sucessful in any career.


Knowledge and experience will be gained in the areas of Microsoft Office and general office procedures.

Course Content Includes

  • Computer Applications:  Word, Excel, PowerPoint, Access, Outlook and OneNote

  • Internet Basics & Other Computer Based Applications

  • Communication – Written and Oral

  • Managing Time, Tasks, & Records

  • Telephone Systems & Procedures

  • Team Work

  • Importance of Superior Customer Service

  • Understanding Customer Needs and Desires

  • Customer Interaction

  • Conflict Management

Time To Complete

  • 176 Hours (6 Months)

Tuition Cost

  • $2,500

Supply Cost

  • $275

Classes Are Offered

April 20, 2020

Monday & Wednesday 5:30 pm – 9:30 pm


July 6, 2020

Monday & Wednesday 5:30 pm – 9:30 pm

WorkKeys Assessment

This program has benchmark WorkKeys assessment scores which must be obtained prior to admissions into the program.  Remediation through Aspire or KeyTrain is available for those who do not initially meet the necessary scores.  Click here to learn more.

Ohio's Options Eligible Program

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Certifications Received 

  • One Microsoft Office Specialist Exam (Word or Excel)

Contact to Learn More

Lori Smith

740-373-2766 Ext. 2016

Have questions?  Click here.


740-373-2766 Ext. 2017

Have questions?  Click here.

Transfer to Degree Pathway Eligible

  • West Virginia Northern Community College

  • West Virginia University - Parkersburg