1

Introduction of learning and study techniques necessary for success in MSSC certification course

2

Working in Manufacturing

Types of manufacturing, benefits of manufacturing careers, and responsibilities of six (6) types of frontline manufacturing jobs

3

The Impact of Manufacturing

Importance of manufacturing on everyday lives and skills needed for success in high performance manufacturing

4

Responding to Customer
Expectations

Methods of responding to customer expectations, systems used by high performance manufacturing to produce quality products, and advanced manufacturing techniques

5

Best Practice Companies

Case studies in best practice techniques used by successful U.S. companies to achieve high performance manufacturing

6

Communication Skills

Techniques for effective verbal communication, including giving/ receiving feedback and listening

7

Production Group
Communication

Communicate effectively with internal and external customers; communicate effectively with production team members

8

Communication Strategies

Techniques for effective written communication; use email and other written communication technologies

9*

MSSC-OS1

Production Teams

Techniques for building successful frontline teams, consensus decision making, idea generation

10*

MSSC-OS2

Training and Leadership

How to deliver effective training; prepare to train; evaluate training results; lead teams; conflict resolution

11

Covered by MSSC-OS2

Meeting Customer Needs

Types of customers and their importance, identification of internal and external customer needs

12*

MSSC-OS3

Introduction to Safety

Agencies that regulate safety, internal safety groups, emergency procedures, perform a job safety analysis, workplace behavior, and safety inspections

13~

MSSC-OS4

Personal Protective Equipment

Types, applications and use of personal protective equipment for ears, eyes, body, face, hand, foot, and respiration

14~

MSSC-OS5

Fire and Electrical Safety

Fire and electrical safety guidelines, use of fire extinguishers, lockout / tagout procedure, basic first aid, and accident reporting

15*

MSSC-OS6

Work Area Safety

Housekeeping safety, work area permits, ergonomics, platform and man lift safety

16~

MSSC-OS7

Hazardous Material Safety

Types of hazardous materials, Hazmat safety guidelines, Hazmat labeling systems, Material Safety Data Sheets, handling and storage procedures

17~

MSSC-OS8

Tool and Machine Safety

Safety guidelines for machine operation, hand tools, cutting tools, compressed air, portable power tools, guards; pneumatic lockout / tagout; use of ladders

18~

MSSC-OS9

Material Handling Safety

Safety guidelines for powered lift trucks, cranes, rigging, and equipment movement; use a hoist; select a sling; use a pry truck; use a lift truck

MSSC-M2: QUALITY AND CONTINUOUS IMPROVEMENT

Unit

Core Content

Subject

Unit Description

MSSC-M3: MANUFACTURING PROCESS ANDPRODUCTION

Unit

Core Content

Subject

Unit Description

35

Customer Contact

Interpretation of specifications, work orders, and technical drawings.

36

Creating Products

Identification of the major stages of production, production resources, and factors for production method selection.

37

Types of Production

Identification of the characteristics and advantages of major types of production systems.

38~

MSSC-OP1

Mechanical Principles

Six (6) types of simple machines, operation and application of levers, and concepts of force and weight.

39~

MSSC-OP2

Mechanical Linkages

Effect of friction on machine operation; operation of machine linkages, cams, and turnbuckles.

40~

MSSC-OP3

Gear Drives

Operation of spur gear drives, speed and torque reduction concepts, operation of fixed and movable pulleys.

41

Production Materials

Types, properties, and applications of materials and chemicals used to manufacture products, including food and beverage products

42

Testing, Selecting, and
Developing Materials

Factors used to select materials for a given product, methods of testing material quality, and advances in material design

43

Production Processes

Types, operation and application of casting, molding, machining, finishing, assembly, separation, conditioning, combining, and filling

44~

MSSC-OP4

Machining Processes

Interpret stock material sizes and types from specifications; use a band saw to cut stock material to size; types of machine tools

45~

MSSC-OP5

Machine Tooling

Use basic layout techniques to prepare a part for machining, size a drill bit, identify drill bit by size, select and install drill press tooling, operate a drill press

46~

MSSC-OP6

Machine Operations

Use a drill press to perform basic drilling operations: reaming, counterboring, countersinking, and tapping

47

Covered by MSSC-OP7

Tools and Equipment Use

Types, applications and use of hand tools, portable power tools, and equipment

48*

MSSC-OP7

Equipment Procedures

Interpret standard operating procedures; read technical manuals to obtain information; Total Productive Maintenance; machine operation procedures

49*

MSSC-OP8

Production Planning and
Workflow

Basic concepts of production planning, work flow, and facilities layout; read flow charts and Gannt charts; identify bottlenecks and ways to balance workflow

50

Covered by MSSC-OP8

Production Components

Types of inventory and inventory management concepts; read a bill of material; identify cost of downtime and calculate product cost

51*

MSSC-OP9

Production Control

Operation of push and pull production systems, just-in-time production, lean manufacturing, methods of feedback to control quality, use of calibration

52

Covered by MSSC-OP9

Documenting the Process

Types of production documents, methods of retaining documents, and use of electronic data exchange; read and handle production documents

53

Covered by MSSC-OP9

Product Packaging

Types and applications of product packaging; packaging regulations and laws; select packaging for given product; interpret package labels

54

Covered by MSSC-OP9

Product Distribution

Methods and applications of transporting produced products; interpret shipping documents; use a tracking system

MSSC-M4: MAINTENANCE AWARENESS

Unit

Core Content

Subject

Unit Description